The Lowdown on VoIP
In today's rapidly advancing technological world, Voice over Internet Protocol, or VoIP, has emerged as a leading solution for businesses to make voice calls. This technology is not just about making calls; it's about driving innovation, increasing productivity, and ensuring quality communication. Let's delve into what VoIP is and why it's essential for modern businesses, especially with specialized services like SterlingVOICE.
What is VoIP?
VoIP leverages the Internet to make telephone calls through IP channels. These channels are the backbone of the internet, and 98% of businesses utilize them to run their internal networks, connecting PCs and servers, processing emails, and even facilitating intranets.
Since the evolution from analog to digital technology, VoIP has become the preferred solution for voice communication, especially in business environments.
How Does VoIP Work?
Unlike traditional voice calls that travel over dedicated analog phone lines, VoIP calls are converted into a digital format and transmitted over the Internet. While this digital approach offers remarkable flexibility and functionality, challenges in call quality, security, and reliability can arise if not managed properly.
Most businesses, focused on maintaining high standards, demand these attributes from their communication systems. Therefore, it's crucial to choose a VoIP vendor that uses fully managed networks with end-to-end Quality of Service (QoS) implementation, ensuring that calls never traverse the unpredictable open internet.
SterlingVOICE: A Class Apart
SterlingVOICE, our premier VoIP service, offers the advantages of riding on a fully controlled and managed network where call traffic is managed end-to-end by Sterling. Unlike other vendors offering "best effort" quality—a non-monitored, non-hosted “Wild Wild West” type of VoIP—SterlingVOICE promises reliability, security, and quality.
Why Choose SterlingVOICE?
Here's what sets SterlingVOICE apart:
No Internet Contact: While using the internet, SterlingVOICE calls never actually come into contact with the Internet, preserving call quality and security.
Hosted Solution: The head end of the system is securely housed in our data center, configured with redundancy, and backed up daily.
Daily Monitoring and Maintenance: Sterling engineers provide daily care, updates, and 24x7 monitoring.
Largest Installation: Sterling owns and operates the largest ShoreTel (Mitel) installation in the Pacific Northwest.
SterlingVOICE boasts over 6000 satisfied users from 250 companies across 750 locations, with a reputation for excellence.
Conclusion
VoIP is more than a technology; it's a strategic tool that businesses can leverage for increased efficiency and productivity. By embracing a high-quality service like SterlingVOICE, businesses can rest assured they're receiving the advanced digital features they need, along with unparalleled call quality, security, and reliability.
Want to join the crowd and take your business communication to the next level? Trust SterlingVOICE to be your partner in revolutionizing the way you connect, communicate, and collaborate.